In compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), we at DCRMS are committed to protecting your privacy and ensuring that your sensitive personal data is handled securely. This notice explains how we collect, use, and protect your sensitive information when you request documents through our online platform.
1. What Sensitive Information Do We Collect?
To process your request for documents, we collect the following sensitive personal data:
- Full Name
- Address
- Government Issued ID (e.g., Passport, Driver’s License, SSS, or TIN)
- Date of Birth
- Contact Information (Phone Number, Email Address)
- Payment Information (if applicable)
2. Why We Collect Your Information
Your personal data will be used for the following purposes:
- Processing your request for the document(s) you have applied for.
- Verification and Authentication of your identity to ensure the accuracy of the requested documents.
- Communication regarding your document request status, updates, or other related matters.
- Legal and Compliance Requirements, including adherence to applicable regulations and laws.
3. How We Protect Your Data
We take appropriate security measures to protect your sensitive personal data, including:
- Data Encryption to safeguard your information during transmission.
- Secure Storage in encrypted databases to prevent unauthorized access.
- Access Control by restricting access to sensitive data to authorized personnel only.
4. Data Retention
Your sensitive personal data will be retained for the period necessary to process your request and fulfill our legal obligations. Once no longer needed, we will securely dispose of your data in accordance with applicable regulations.
5. Sharing Your Information
We do not sell or rent your sensitive personal information. However, we may share your information with the following parties:
- Authorized Service Providers who assist in processing your request (e.g., delivery services, payment processors).
- Government Agencies or authorities, if required by law or regulation.
- Legal and Compliance Authorities in compliance with Philippine law.
6. Your Rights Under the Data Privacy Act
As a data subject, you have the right to:
- Access your personal data we have collected.
- Correct any inaccurate or incomplete personal data.
- Withdraw consent for the processing of your data, subject to legal and contractual obligations.
- File a complaint if you believe your data privacy rights have been violated.
To exercise these rights, please contact us at the details provided below.
7. Consent
By submitting your personal information through our online platform, you give your explicit consent for us to collect, process, and store your sensitive personal data as outlined in this notice.
